Our Guarantee & Warranty - Fielding ADU Los Angeles

The Fielding ADU Los Angeles Guarantee

We put every promise on paper before we pick up a hammer. That’s the whole point of The Garrison Standard, the operating code we’ve built to since 2006. When Fielding ADU Los Angeles takes on your addition, garage conversion, or ADU, you get a written price before any work starts and a written one-year guarantee on the finished project. If something we built fails inside that year, we come back and fix it at no charge. No fine print, no phone tag, no arguing about who’s responsible. Reed Calloway, Owner, is the name attached to that paper, and it means exactly what it says.

Call (213) 732-1415

What’s Covered

The guarantee is not vague language about “quality craftsmanship.” It’s a list of specific commitments, each one checkable. Here’s what stands behind every Fielding ADU Los Angeles project:

• Workmanship defects for 365 days. If framing, finish work, drywall, flooring, or any labor we performed fails within one full year of completion, we return and correct the defect at no charge.
• Parts and materials we supplied. When a product we purchased and installed turns out defective, we handle the manufacturer claim and do the replacement labor ourselves, so you’re never stuck between a supplier’s warranty department and a subcontractor.
• On-time arrival, every day. The crew shows up in the window we give you. Uniformed, background-checked, and accountable to the schedule we agreed to in writing.
• Clean job site at the end of every day. The Garrison Code says “leave it clean.” That means no debris piles, no loose fasteners in the driveway, no porta-potty mess. We treat your property like a neighbor’s, because in Los Angeles, we usually are.
• Written price, fixed in advance. The number you approve before work starts is the number on the final invoice. If a change order is ever needed, it gets its own written price and your sign-off before we proceed. No surprises at the end.
• Permits pulled, inspections passed. We build to Los Angeles code, pull the required permits, and stay on site for inspections. If an inspector flags something, we correct it on our dime, not yours.

Our Satisfaction Promise

Here’s how make-it-right works if something goes wrong. You call (213) 732-1415. A live person answers, day or night. You tell us what’s not right. We schedule the return visit, and a crew comes back, walks the issue with you, and fixes it. That’s the process, start to finish. No claim forms, no “your call is important to us” recording.

The 365-Day Done Right Promise exists because we’d rather fix a problem in year one than lose your referral for the next twenty. Los Angeles ADU work runs on word of mouth. Neighbors ask neighbors who built their garage conversion. When the answer is “Fielding, and they actually came back when the door settled,” that’s worth more to us than any ad we could buy. Reed Calloway has seen too many contractors disappear after the final check. This company doesn’t operate that way, and the written guarantee is how we prove it.

If something fails inside the first year, we return at no charge and correct the defect. That sentence is in your contract. It’s also in this page, where anyone can read it before they ever call us.